Terms of Service

These Terms of Service ("Terms") govern your access to and use of Hypermass Media Team, provided by Hypermass ("Hypermass," "we," "our"), located at 9200 Sunset Blvd, West Hollywood, CA 90069. By creating an account you agree to these Terms.

1. The service

Hypermass Media Team is a software service that connects to Instagram Business or Creator accounts (via Meta's Instagram Graph API) and provides analytics, reporting, AI-assisted recommendations, and automated operations for those accounts. We may add, change, or remove features over time.

2. Accounts and eligibility

You must be 18 or older to use Hypermass. You must provide an accurate email and keep your account credentials safe. You are responsible for activity under your account.

3. Connecting Instagram accounts

When you connect an Instagram account to Hypermass, you represent that you own that account or have explicit authorization from its owner to grant Hypermass access to its data and to act on that account's behalf (for example, to read insights or receive mentions). Unauthorized connection of an account is a material breach of these Terms and will result in immediate termination.

4. Meta Platform Terms

Your use of Hypermass with an Instagram account is also governed by Meta's Platform Terms and the Instagram Platform Policy. By using Hypermass to interact with an Instagram account, you agree to comply with those policies. Hypermass complies with Meta's Platform Terms and Developer Policies in operating this service.

5. Acceptable use

You agree not to use Hypermass to: (a) impersonate any person or entity; (b) scrape, resell, or reverse-engineer the service; (c) interfere with or disrupt the service or its infrastructure; (d) violate any law or regulation; (e) use Instagram data in a way that violates Meta's Platform Terms or the privacy of any end user. We may suspend or terminate accounts engaged in any of the above without notice.

6. Your content

You retain all rights to the content on your Instagram accounts and to any text you enter into Hypermass (brand profile, notes, captions). You grant Hypermass a limited license to store and process that content solely to provide the service to you.

7. Our intellectual property

Hypermass, its software, its dashboards, its name, and its visual identity are our intellectual property. These Terms do not grant you rights to use the Hypermass name or marks except as required to identify the service you are using.

8. Fees

Paid plans, if any, will be described on the plan selection page at the time of purchase. Fees are non-refundable except where required by law. We may change pricing for future billing periods with at least 30 days' notice.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. HYPERMASS DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT THE DATA WILL BE ACCURATE OR COMPLETE — IN PARTICULAR, WE DEPEND ON META'S INSTAGRAM GRAPH API, AND ITS AVAILABILITY, ACCURACY, AND FIELDS ARE OUT OF OUR CONTROL.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HYPERMASS AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST DATA, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS UNDER THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID HYPERMASS IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR US$100, WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify and hold Hypermass harmless from any claim or demand made by a third party due to or arising out of your breach of these Terms, your misuse of the service, or your violation of any law or rights of another.

12. Termination

You may stop using Hypermass at any time by deleting your workspace (see our Data Deletion instructions). We may suspend or terminate your access to the service for material breach of these Terms, extended non-payment, or compliance with a legal obligation. Sections 6, 7, 9, 10, 11, 13, and 14 survive termination.

13. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute arising out of or related to these Terms or your use of Hypermass will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to personal jurisdiction there.

14. Changes

We may update these Terms. Material changes will be announced in-app or by email at least 30 days before taking effect. Your continued use of Hypermass after the effective date is your acceptance of the new Terms.

15. Contact

Hypermass, 9200 Sunset Blvd, West Hollywood, CA 90069 · privacy@hypermass.ai